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Team Collaboration and Support

Contestants coordinate through profile context, standings visibility, team action history, and the built-in support ticket system.

Team Profile and Progress Context​

The profile page provides participant and team context in one view.

Contestant profile and team stats

Contestants can:

  • Review username, team, and member list
  • Track team rank and points
  • Monitor team score progress versus total challenge points
  • Change password using the secure profile action

Scoreboard and Competition Awareness​

Contestants can evaluate competition status from private and public scoreboard surfaces.

Contestant scoreboard view

Key uses:

  • Track rank shifts and score evolution charts
  • Compare team position against nearby competitors
  • Align challenge priorities based on standings gap

Team Action Logs​

The Action Logs page helps teams coordinate by exposing time-ordered actions.

Team action logs page

Contestants can:

  • Filter by action type and topic
  • Search by user/topic/detail text
  • Review recent actions such as challenge start and flag outcomes

Ticket Support Workflow​

Contestants can submit support requests directly from the Tickets module.

Contestant ticket list

Create flow:

Create ticket dialog

Supported operations:

  • Create a ticket with Title, Type, and Description
  • View owned ticket details and organizer replies
  • Delete eligible tickets (open tickets without organizer reply)
  • Track ticket status transitions (Open/Closed)